Golden+Girls

media type="custom" key="20408230" =Emotional Intelligence for students in Managing ILT Programs =

"Out-of-control emotions can make smart people stupid." (Goleman, 1998) media type="custom" key="20454992" Emotional intelligence or EQ, can be as useful in the workplace and during projects as one’s intellectual ability. Students/Project Managers within the Managing ILT Programs class will need to have emotional intelligence to bring their project to completion. Most people have gained some amount of emotional intelligence by adulthood, but it has been shown that high levels of emotional intelligence correlate with quality project management, improving both the end result of the project and the satisfaction of team members. (Turner, 2008) Thus it is important for students who will be managing projects to understand their own emotional intelligence and improve it by learning about emotional intelligence and practicing skills in areas of emotional intelligence where they may be weak.

This wiki provides a quiz (below) for users to test their emotional intelligence. The results of the quiz will direct students to a specific area of emotional intelligence where they have the most potential for improvement.

What is Emotional Intelligence?
Emotional intelligence is defined as, “the ability to identify, use, understand and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and diffuse conflict” (Segal and Smith, 2012).

There are four main areas of emotional intelligence, as defined by Daniel Goleman: Self Awareness, Self Management, Social Awareness and Relationship Management. (Goleman et al, 2002)

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