The+Problem

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 Education is no longer confined to the classroom, and employees’ work is no longer stationed at a desk in the office. Education can be achieved online, and work can be done at off-site locations. With an expanding number of students and faculty on //and// off campus, the need to provide broader, state-of-the-art computing and technical resources is greater than ever. And, with current advances in technology, employees expect greater IT resources at their fingertips—in spite of tighter budget constraints that limit the power of new innovations (HP Tech Dossier, n.d.). How can services be provided that businesses can afford and easily transition into their employees’ routines? Currently, the Integrated Teachning and Learning Laboratory (ITLL) uses data storage tools that are out dated and labor intensive due to the vast amount of maintenance required to keep the current technology operable. With the rollout of this Wiki training, there will be a major reduction in the amount of time you spend transferring files via email or using an FTP (file transfer protocol) host—both of which are time consuming if you or a co-worker is working off site.

//Consider the following problem scenario: //

The ITLL Director travels from Denver to Washington, DC, for a conference. She struggles to make progress on a deadline-driven proposal, because she has to e-mail large data files back and forth with her colleagues who are simultaneously working on the same proposal in Boulder. Because of the conference schedule, she has to work on the files late at night. She received so many e-mails throughout the day that she has difficulty determining which file is the most recent. She spends valuable time sorting through her e-mail inbox, attempting to decipher which file to work on next.

//How do you imagine this situation is resolved without wasting precious time just to begin working on the most recent version of the proposal file that her colleagues worked on while she was in flight to Washington, DC? //