Example-2

= = =Acme Telecom: Emotional Intelligence in the Workplace =

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The following clip is from Grey’s Anatomy. The surgeons are trying to survive after a plane crash.

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Meredith and Derek show good social awareness by staying calm and letting Cristina get her thoughts out. They listen and also try to find solutions. Cristina shows good self-awareness by knowing what she is feeling at that moment and capitalizes on her strength to get people working to save themselves. She recognizes the fact that Mark is hurting from his loss but validates her point by saying everyone needs to help so more people don’t die. As soon as Cristina realizes Mark is hurt, she puts aside her own thoughts of death and right away she takes charge to help him

