Communication+References

**References**
 * Home | Audience | Communication Plans | Quality Communication | Test Your Knowledge | Evaluation | References **
 * 1) California Department of Transportation (2007) //Caltrans Project Communication Handbook//. [online] Available at: http://www.dot.ca.gov/hq/projmgmt/documents/pchb/project_communication_handbook_2nd_ed.pdf [Accessed: July 9, 2012].
 * 2) Gannon, M. (2012, July 6). Personal interview.
 * 3) McVay Lynch, M. & Roecker, J. (2007). //Project managing e-learning: A handbook for successful design, delivery and management//. New York, NY: Routledge.
 * 4) Murphy, H. et al. (1997) //Effective Business Communications//. 7th ed. McGraw-Hill/Irwin.
 * 5) Rabe, S. (2012, July 6). Personal interview.
 * 6) Roman, K. (2011) //Five Critical Skills for Team Leadership//. [online] Available at: http://www.collegiateproject.com/articles/Five%20Skills%20Critical%20for%20Team%20Leadership.pdf [Accessed: July 1, 2012].
 * 7) Shackelford, B. (2002). //Project managing e-learning//. Alexandria, VA: American Society for Training & Development
 * 8) Smith, D. & Son Lee, C. (2012, July 3). Presentation.
 * 9) Verma, V. (1996) //Human Resource Skills for the Project Manager: The Human Aspects of Project Management, Volume 2. 2nd ed//. Project Management Institute, Inc. (PMI).
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