Introduction-2

=Acme Telecom: Emotional Intelligence in the Workplace=

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How EQ Can Help You?
Practicing EQ will help you improve work performance, physical health, mental health, and relationships (Segal and Smith, 2012).

Here are examples:

Work performance
EQ is important in the workplace because each employee must get along with many different personality types in order for the business to achieve its goals. For instance, if you let personal dislike for a team member get in the way of your ability to work with them, then you will not perform as well as you are able to. Projects might be late or not done well.

Physical Health
EQ helps you manage and relieve stress. If you are frustrated because someone is spreading rumors about you, built up stress could manifest itself physical illness. Speaking up and stopping the rumors will make you feel better.

Mental Health
EQ helps define your emotions and handle them in a positive way. If you know that someone else is taking advantage of you by piling work on you, you will feel better emotionally if you speak up and resolve the problem.

Relationships
EQ increases positive communication by allowing you to express your feelings and understand how others are feeling. For instance, if a coworker voices a negative opinion about another person’s work, try to put yourself in their shoes before you answer. Broadening your perspective will help you understand the situation and you and your coworker might be able to come up with a solution. Your coworker will appreciate your empathy.